Talk to a human.
We build software that answers guests so you do not have to. That is no reason to make it hard to reach us.
Support, billing, partnerships and press. The fastest way to reach us, and the one we watch most closely.
Phone
If you would rather say it than type it. Leave a message outside working hours and we will call back.
See it working
Twenty minutes, your listings on screen. Or skip it and start free — the first 500 messages cost nothing.
The company
BnB Genius, Inc.
1401 Lavaca Street, Unit #7123
Austin, TX 78701
United States
BnBGenius is built and run by the team behind One Fine BnB, which has managed vacation rentals since 2010. The story is on the about page.
Before you write
Setting it up for the first time? The documentation walks through every screen, and installation takes about five minutes — a Chrome extension, no API keys and no password sharing.
Wondering what it costs? Everything is on the pricing page: $10 a month per unit, with Voice Concierge as an add-on at $7 per month per unit.
Already a customer? Sign in at my.bnbgenius.ai.
Or just try it
Your first 500 messages are free, every feature unlocked, no card required.