You run your Coconut Creek rentals yourself, on Airbnb and Vrbo, without a management company. This page covers the city requirements, the taxes, and the tools you can use for the guest work, one by one.
Your local person handles hands-on visits, cleaning and repairs. BnBGenius answers guest messages on Airbnb and Vrbo 24/7 and creates cleaning and repair tasks after checkout. You keep oversight of registration, certification and taxes.
Registration comes first in Coconut Creek.
“All Vacation Rental properties with in the City of Coconut Creek shall be registered and must obtain a Vacation Rental Certification.”
Source: City of Coconut Creek
What this means for you: The city requires two things for each vacation rental property. It must be registered, and it must obtain a Vacation Rental Certification. Keep both records with your files so you can show them when needed.
What BnBGenius Does for a Host in Coconut Creek
BnBGenius is run from Telegram and covers the capabilities listed below. Kent Morgan’s own results from his rentals are included. His numbers describe his experience, not a promise for your property.
Answers guest messages on Airbnb and Vrbo 24/7
BnBGenius answers guest messages on Airbnb and Vrbo 24/7. Prepare clear guest instructions that match your posted material and the one-family occupancy rule quoted later on this page. Software answers questions; it does not watch what guests actually do in the unit. BnBGenius does not know local rules, so write those instructions yourself.
Requests a review from the guest and publishes the host’s review
BnBGenius requests a review from the guest and publishes the host’s review. Kent Morgan described what this did for his review rate:
“We went from reviewing 40% of stays to 100% overnight. The AI even thanked guests for things we fixed mid-stay. Our review-to-review rate jumped immediately.”
Source: Testimonial, Kent Morgan, BnBGenius co-founder (reviews)
Creates cleaning and repair tasks after checkout
BnBGenius creates cleaning and repair tasks after checkout. The cleaning and repairs themselves are physical work done by your people. Kent Morgan described how tasks reached his cleaners:
“We used to find out about issues in post-stay reviews. Now BnBGenius flags them mid-stay, creates the task, and our cleaners respond in under 15 minutes.”
Source: Testimonial, Kent Morgan, BnBGenius co-founder (tasks)
Answers guest calls with a voice AI agent
BnBGenius answers guest calls with a voice AI agent (Voice Concierge, an add-on). Voice Concierge is an add-on and is not the city’s responsible party. Kent Morgan described his after-hours results:
“The concierge answered 84% of our after-hours calls last month without waking anyone up. Guests thought it was our in-house team the whole time.”
Source: Testimonial, Kent Morgan, BnBGenius co-founder (voice)
Sells gap nights, early check-in and late checkout
BnBGenius sells gap nights, early check-in and late checkout. Kent Morgan described his first month:
“BnBGenius filled nine gap nights in the first month. $2.3k we would have lost. Guests got a friendly Airbnb message and we didn’t lift a finger.”
Source: Testimonial, Kent Morgan, BnBGenius co-founder (upsells)
Is run from Telegram
BnBGenius is run from Telegram.
Your Local Person
Coconut Creek’s code requires a designated contact for each rental. The city calls this person the responsible party.
“A responsible party, capable of meeting the duties provided herein, shall be designated for each vacation rental.”
Source: Coconut Creek Code Sec. 13-322
“The purpose of the responsible party is to respond to routine inspections as well as non-routine complaints and other more immediate problems related to vacation rental of the property.”
Source: Coconut Creek Code Sec. 13-322
What this means for you: Each vacation rental needs a named responsible party. This person responds to routine inspections. This person also responds to non-routine complaints. The person responds to immediate problems related to the rental of the property. Choose someone who can meet the code’s duties. Confirm the details with the city.
The code sets specific availability and response duties for this person.
“Be available by landline or mobile telephone at the listed phone number twenty-four (24) hours a day, seven (7) days a week; said person shall have authority from the owner to respond to any issues arising from the vacation rental use related to compliance with this ordinance or any other requirements of the City Code of Ordinances;”
Source: Coconut Creek Code Sec. 13-322
“If necessary, be willing and able to come to the vacation rental unit within two (2) hours following notification from an occupant, the owner, or the city to address issues related to the vacation rental including but not limited to emergencies, noise complaints, unauthorized events, maximum occupancy violations, and other occurrences determined by the city to require the presence of the owner or responsible party;”
Source: Coconut Creek Code Sec. 13-322
What this means for you: The person must be available by phone at the listed number 24 hours a day, 7 days a week. The owner must give this person authority to respond to rental issues. Those issues can involve this ordinance or other city-code requirements. If necessary, the person must be willing and able to come to the unit within 2 hours. The 2 hours start after notice from an occupant, the owner or the city. Answering a call alone does not meet this physical-response duty. The example issues in the quote are not a full list, so check availability and authority before you choose someone.
The code also adds a recurring duty.
“Inspect the property on a monthly basis to ensure that the property is in compliance with this section.”
Source: Coconut Creek Code Sec. 13-322
What this means for you: The responsible party must inspect the property every month to ensure compliance with this code section. Put this on a calendar. Keep this human work separate from software tasks. Give your cleaner a turnover checklist, and keep your house rules consistent on Airbnb and Vrbo. For organizing your cleaning team, see our guide on managing an Airbnb cleaning team without text chains.
What the City Requires
Registration certificate. The code states the operate condition plainly.
“No person shall operate a vacation rental, or permit a vacation rental to be operated on property owned or leased by said person, without first registering the property as a vacation rental as required herein. A current registration certificate for the property shall be the sole evidence of registration.”
Source: Coconut Creek Code Sec. 13-322
What this means for you: You cannot operate a vacation rental or allow one to run on your property without registering first. A current certificate is the only proof of registration. Keep it handy.
Duration and frequency. The city states its own scope.
“Regulations do not prohibit vacation rentals or regulate the duration and frequency of the rental.”
Source: City of Coconut Creek
What this means for you: The rules do not ban rentals or set rental lengths. That is not a finding that your address meets zoning or life-safety standards. Registration and inspections still apply.
Fees and annual renewal. The city lists its fees.
“Application/Registration Fee $250 Re-Inspection Fee $40 Registration Renewal $250”
Source: City of Coconut Creek
“Vacation Rental registrations expire annually and must be renewed before September 30th.”
Source: City of Coconut Creek
What this means for you: Registration costs 250 dollars and renewal costs 250 dollars. A reinspection costs 40 dollars. Registrations expire each year, so renew before September 30. Set a reminder well ahead of that date.
Inspection and access. Inspections come before the certificate.
“Fire Safety and Code Compliance inspections are required prior to the initial issuance of a Vacation Rental Certificate.”
Source: City of Coconut Creek
“If violations are found, all violations must be corrected and the unit must be re-inspected prior to issuance of the Vacation Rental Certificate.”
Source: City of Coconut Creek
“The inspection shall be requested by the Property Owner or the property owner’s agent of record.”
Source: City of Coconut Creek
“Failure to provide the City Inspectors access at the scheduled time will result in a re-inspection fee of $40.”
Source: City of Coconut Creek
What this means for you: Fire safety and code inspections happen before your first certificate. Fix any violations and pass a reinspection first. You or your agent of record must request the inspection. If the inspector cannot get in at the scheduled time, you pay the 40 dollar reinspection fee. Arrange access ahead of the appointment.
State and county registrations first. The city wants other registrations done before its own.
“The City of Coconut Creek requires Vacation Rental properties to be licensed/registered with required State and County Agencies prior to registering with the City.”
Source: City of Coconut Creek
| What the document covers | City instructions |
|---|---|
| Florida sales tax | “Some rental websites collect and remit taxes on your behalf. A notarized letter stating this and listing all sites you advertise on is required.” (Source: City of Coconut Creek) |
| Broward tourist tax | “Broward County Tourist Development Tourist Development Tax Collection. Some rental websites collect and remit taxes on your behalf. A notarized letter stating this and listing all sites you advertise on is required. Registration Required” (Source: City of Coconut Creek) |
What this means for you: Get licensed or registered with the required state and county agencies before you register with the city. You also need a notarized letter. The letter states that the websites collect and remit taxes. It must list all the sites you advertise on. A platform listing does not replace city registration.
Occupancy and postings. The code limits who occupies the unit.
“All vacation rental units shall be occupied by no more than one (1) family as such is defined section 13-295 of the land development code.”
Source: Coconut Creek Code Sec. 13-322
“The vacation rental shall be provided with posted material as required by the city as prescribed herein.”
Source: Coconut Creek Code Sec. 13-322
“The name, address and phone number of the designated responsible party for the vacation rental;”
Source: Coconut Creek Code Sec. 13-322
What this means for you: Only one family, as the code defines it, may occupy the rental. This is not a persons-per-bedroom number. The posted material must include the responsible party’s name, address and phone. That is one item, not the entire list, so ask the city for the full prescribed material and read the full code section.
Written guest information, parking and noise. Guests must be told the rules before they occupy the unit.
“Inform all guests, in writing, prior to occupancy of the property, of all applicable city ordinances concerning noise, vehicle parking, garbage, and common area usage.”
Source: Coconut Creek Code Sec. 13-322
“All vehicles associated with the vacation rental are parked in compliance with the City Code of Ordinances;”
Source: Coconut Creek Code Sec. 13-322
“All transient occupants are aware that it shall be unlawful to allow or make any noise or sound of a nature or volume in violation of chapter 14, article II, “Noise” of the City Code of Ordinances;”
Source: Coconut Creek Code Sec. 13-322
What this means for you: Every guest must get written notice before occupancy covering all applicable city rules on noise, vehicle parking, garbage and common-area use. A verbal reminder is not enough. All vehicles associated with the rental must follow city parking rules. Occupants must know that noise or sound whose nature or volume violates the city’s noise rules is unlawful. These quotes give no quiet-hours times or parking-space counts. Prepare the same written information for guests from Airbnb and from Vrbo.
Taxes
Florida taxes transient rentals.
“Florida’s 6% state sales tax, plus any applicable discretionary sales surtax, applies to rental charges or room rates paid for the right to use or occupy living quarters or sleeping or housekeeping accommodations for rental periods of six months or less, often called “transient accommodations” or “transient rentals.””
Source: Florida Department of Revenue
Broward County has its own local rate.
“Broward 6% County”
Source: Florida Department of Revenue
The county office handles collection.
“RTT is responsible for collecting tourist development taxes”
Source: Broward County
The state lists Broward’s discretionary surtax separately.
“Broward 1% Jan 1, 2019 Dec 31, 2048”
Source: Florida Department of Revenue
What this means for you: The state charges 6% plus a surtax on stays of six months or less. Broward charges its own 6% tourist tax, and the state lists a 1% discretionary surtax for Broward. Keep the state tax, surtax and county tourist tax separate. Check each base and stay threshold on its own. There is no single all-in number here.
The platforms list their tax lines and what each one says about responsibility. Each source describes its own scope, and the stay thresholds differ.
| Platform | What the platform lists | What the owner checks |
|---|---|---|
| Airbnb | “Florida Transient Rental Tax: 6% of the listing price including any cleaning fee for reservations 182 nights and shorter.” (Source: Airbnb Help) “Florida Discretionary Sales Surtax: 0.5%-1.5% of the listing price including any cleaning fee for reservations 182 nights and shorter.” (Source: Airbnb Help) “Broward County Tourist Development Tax: 6% of the listing price including any cleaning fee for reservations 182 nights and shorter in Broward County.” (Source: Airbnb Help) | “Hosts may need to manually collect and remit other applicable taxes on their stay or experience price.” (Source: Airbnb Help) |
| Vrbo | “State Transient Rentals Tax, Discretionary County Surtax Note: Discretionary County Surtax is state tax surcharges required by various counties that Vrbo will also be collecting and remitting. These rates vary between 0.5-2%. The state of Florida under 184 nights December 1, 2018” (Source: Vrbo Help) “Broward County County Tourist Development Tax Broward County under 184 nights December 1, 2017” (Source: Vrbo Help) | “You’re also responsible for collecting and remitting lodging taxes when we’re not liable to do so.” (Source: Vrbo Help) |
What this means for you: Airbnb lists the state 6%, a surtax range of 0.5% to 1.5%, and Broward’s 6% for stays of 182 nights or shorter, with the listing price including the cleaning fee. Vrbo lists state tax plus a surtax range of 0.5% to 2% and Broward’s tourist tax for stays under 184 nights. The official Broward surtax row shows 1%, which falls inside both platform ranges. These are different thresholds: six months, 182 nights and under 184 nights are not the same thing. Check each platform’s booking tax records, and confirm any remaining duty with the state and county. Neither platform claims to cover every tax on every booking. BnBGenius is not an accounting tool, so see our page on Airbnb accounting and tax software for that side of the work.
Airbnb and Vrbo
Guest work differs between the two platforms. Here is what each one says.
| Guest work | Airbnb | Vrbo |
|---|---|---|
| Messages | “Every reservation automatically creates a group thread where all bookers, co-travelers, hosts and co-hosts can connect.” (Source: Airbnb Help) | “You can send a message to a host through our secure messaging platform.” (Source: Vrbo Help) |
| Reviews | “On the day of checkout, both the guest and their host will be prompted to leave a review. Both parties will have 14 days after checkout to submit their review.” (Source: Airbnb Help) | “You and your guests have 180 days to provide your review. Once one party submits their review, the other party has 14 days to complete their review.” (Source: Vrbo Help) |
| Check-in details | “Guests will see your check-in method (such as smart lock, keypad, or lock box) but they won’t see the detailed check-in instructions until 48 hours before check-in.” (Source: Airbnb Help) | “The welcome guide includes: Host or property manager contact information. Directions to the property. Parking instructions. Access instructions. Check-in and check-out instructions.” (Source: Vrbo Help) “The welcome guide information is emailed to your guests in the language you wrote it in, three days before check-in.” (Source: Vrbo Help) |
What this means for you: On Airbnb, both sides get a review prompt on checkout day and have 14 days after checkout. On Vrbo, the review window is 180 days, but once one party submits, the other has only 14 days. Reviews do not work identically on the two platforms. Airbnb holds detailed check-in instructions until 48 hours before check-in. Vrbo emails your welcome guide three days before check-in, in the language you wrote it in. Write your guide once and use it on both platforms.
How to Start
BnBGenius is not a PMS, channel manager, calendar sync, direct-booking, pricing or accounting tool. Read more about whether you need an Airbnb PMS.
More City Guides
- Self-managing an Airbnb in Pompano Beach, FL
- Self-managing an Airbnb in Tamarac, FL
- Self-managing an Airbnb in Coral Springs, FL
- Self-managing an Airbnb in Deerfield Beach, FL
- Florida short-term rental laws by city
Rules and rates last checked on 3 October 2026.
