Privacy Policy

This privacy notice explains how BNB GENIUS, INC. (“we,” “us,” or “our”) collects, uses, and shares your personal information when you use our services (“Services”). This may include when you:

– Visit our website at https://www.bnbgenius.ai/ or any other site that links to this notice

– Interact with us in other ways, such as for sales, marketing, or events

**Questions or concerns?**  

Reading this notice will help you understand your privacy rights and options. If you disagree with our policies, please do not use our Services. For any questions, contact us at hello@bnbgenius.ai.

KEY POINTS SUMMARY

This section highlights key information from our privacy notice. For more details, you can click the link following each point or use the table of contents below to locate specific sections.

What personal data do we handle? When you visit, use, or interact with our Services, we may handle personal data based on your interactions, choices, and the features you utilize. Learn more about the personal data you provide to us.

Do we handle sensitive personal data? We may handle sensitive personal data with your consent or as allowed by applicable laws. Learn more about the sensitive data we may process.

Do we gather information from third parties? We may collect data from public sources, marketing partners, social media, and other external platforms. Learn more about data collected from third-party sources.

How do we process your data? We process your data to offer, improve, and manage our Services, communicate with you, ensure security, prevent fraud, and comply with legal obligations. We may also process data for other purposes with your consent. Data processing is conducted only when there’s a valid legal basis. Learn more about how we process your data.

In what cases and with whom do we share your data? We may share your data in specific circumstances and with selected third parties. Learn more about when and with whom your data may be shared.

How do we protect your data? We implement organizational and technical measures to safeguard your personal data. However, no online data transmission or storage system can be fully secure, so we cannot guarantee that unauthorized parties won’t access or compromise your data. Learn more about our data protection measures.

What are your rights? Depending on your location, privacy laws may grant you specific rights concerning your personal data. Learn more about your rights under applicable privacy laws.

How can you exercise your rights? You can exercise your rights by submitting a data access request or by contacting us directly. We will review and act on requests in line with data protection laws.

Want more details about our data practices? Read the full privacy notice for more information.

TABLE OF CONTENTS

1. WHAT DATA DO WE COLLECT?

2. HOW DO WE HANDLE YOUR DATA?

3. WHAT LEGAL GROUNDS DO WE HAVE FOR PROCESSING YOUR PERSONAL DATA?

4. WHEN AND WITH WHOM DO WE SHARE YOUR DATA?

5. DO WE USE COOKIES AND TRACKING TOOLS?

6. HOW DO WE MANAGE YOUR SOCIAL MEDIA LOGINS?

7. HOW LONG DO WE RETAIN YOUR DATA?

8. HOW DO WE PROTECT YOUR DATA?

9. DO WE GATHER DATA FROM CHILDREN?

10. WHAT ARE YOUR PRIVACY RIGHTS?

11. DO-NOT-TRACK SETTINGS AND CONTROLS

12. WHAT PRIVACY RIGHTS DO U.S. RESIDENTS HAVE?

13. WHAT PRIVACY RIGHTS APPLY TO OTHER REGIONS?

14. HOW DO WE USE GOOGLE WORKSPACE DATA?

15. DO WE UPDATE THIS PRIVACY NOTICE?

16. HOW CAN YOU REACH US ABOUT THIS NOTICE?

17. HOW CAN YOU ACCESS, MODIFY, OR DELETE YOUR DATA?

### 1. WHAT INFORMATION DO WE COLLECT?

**Personal Information You Provide to Us**

**In Short:** We collect the personal information that you voluntarily provide.

We gather personal information you provide when you register for our Services, show interest in our products or services, engage in activities on our platform, or contact us directly.

**Personal Information You Provide:**  

The specific personal information we collect depends on how you interact with our Services and the features you use. This may include:

– Names

– Phone numbers

– Email addresses

– PMS data

**Sensitive Information:**  

With your consent or as allowed by law, we may process sensitive information, including:

– Property listing information

– PMS data

**Payment Data:**  

If you make a purchase, we collect payment-related information such as your payment method details and security codes. Payment processing is handled by Stripe. You can review their privacy policy here: [Stripe Privacy Policy](https://stripe.com/privacy).

**Social Media Login Data:**  

You can choose to register using your social media account (e.g., Facebook, X). When you do, we collect specific profile information from the social media provider as explained in the “HOW DO WE HANDLE YOUR SOCIAL LOGINS?” section.

All personal information you provide must be accurate, complete, and up to date. Please notify us of any changes.

—

**Information Automatically Collected**

**In Short:** Some data, like your IP address and device information, is collected automatically when you interact with our Services.

When you visit or use our Services, we automatically collect certain information that does not directly identify you. This may include your device and usage information such as:

– IP address

– Browser and device characteristics

– Operating system

– Language preferences

– Referring URLs

– Device name

– Location

– Usage patterns

This data helps us ensure the security and functionality of our Services and is used for internal analysis and reporting.

Like many other companies, we collect data through cookies and similar tracking technologies.

The automatically collected information includes:

– **Log and Usage Data:** This includes details like your IP address, device information, browser type and settings, and the activities you perform on the Services (e.g., pages viewed, features used, time stamps, and searches). It may also include device events like system activity, error reports, and hardware settings.

—

**Information Collected from Other Sources**

**In Short:** We may gather additional data from public sources, marketing partners, and social media.

To improve our services and keep our records up to date, we may receive data from other sources such as public databases, marketing partners, social media platforms, and third parties. This information may include:

– Mailing addresses

– Job titles

– Email addresses

– Phone numbers

– Intent data (user behavior)

– IP addresses

– Social media profiles and URLs

– Custom profiles for targeted advertising and event promotions

If you interact with us via social media, we may collect personal information such as your name, email address, and gender, depending on your privacy settings on the platform. Please note that the use of your data by these platforms is governed by their own privacy policies, not ours.

### 2. HOW DO WE PROCESS YOUR INFORMATION?

**In Short:** We process your information to operate, improve, and manage our Services, communicate with you, ensure security, prevent fraud, and comply with legal requirements. We may also process your information for other purposes with your consent.

We process your personal data for various reasons based on your interactions with our Services, including:

– **Account creation and authentication:** We process your data to create and manage your account, allowing you to log in and maintain functionality.

– **Service delivery:** We process your data to provide the services you request.

– **User support:** We process your data to respond to inquiries and resolve issues related to our Services.

– **Administrative communications:** We process your information to send important updates about our products, services, policies, and terms.

– **Order fulfillment:** We process your data to handle orders, payments, returns, and exchanges.

– **User-to-user communications:** We process your data to facilitate communication between users where applicable.

– **Feedback requests:** We process your data to request feedback and gather insights on your experience.

– **Marketing and promotions:** With your consent, we process your data for marketing purposes. You can opt out anytime.

– **Targeted advertising:** We process your data to deliver personalized ads and content based on your interests.

– **Service protection:** We process your data to maintain the security of our Services and prevent fraud.

– **Usage analysis:** We process your data to analyze trends and improve our Services.

– **Vital interests:** We process your data when necessary to protect the vital interests of individuals, such as preventing harm.

### 3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

**In Short:** We process your personal data only when necessary and have a valid legal reason under applicable laws, such as your consent, legal obligations, contractual requirements, or legitimate business interests.

If you are in the EU or UK, we rely on the following legal bases under GDPR and UK GDPR:

– **Consent:** We process your information when you provide explicit consent, which you can withdraw at any time.

– **Contract performance:** We process your data to fulfill our contractual obligations or take necessary actions before entering into a contract.

– **Legitimate interests:** We process your data when it serves our legitimate business purposes, provided it doesn’t override your rights and freedoms (e.g., personalized ads, service analysis, fraud prevention).

– **Legal obligations:** We process your data to comply with legal requirements, such as law enforcement requests or regulatory obligations.

– **Vital interests:** We process your data to protect vital interests, such as in emergencies where personal safety is at risk.

If you are in Canada, we may rely on:

– **Express or implied consent:** We process your information with your explicit or inferred consent, which you can withdraw at any time.

– **Legal exceptions:** In specific cases, we may process your information without consent if required by law, such as for fraud prevention, legal investigations, or emergency situations.

### 4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share your information in certain situations outlined in this section and/or with specific third parties.

We may need to share your personal data in the following scenarios:

Business Transfers: Your information may be shared or transferred during negotiations or in connection with mergers, sales of company assets, financing, or acquisitions of all or part of our business by another entity.

Business Partners: We may share your data with business partners to provide you with specific products, services, or promotions.

### 5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: Yes, we use cookies and similar tracking technologies to collect and store your information.

We use cookies and similar tracking tools (such as web beacons and pixels) to gather data when you interact with our Services. These technologies help maintain the security of our Services, prevent crashes, fix bugs, save your preferences, and assist with essential site functions.

Additionally, we allow third parties and service providers to use tracking technologies on our platform for analytics and advertising purposes. These tools help manage and display ads, tailor them to your interests, and send reminders, such as abandoned cart notifications (depending on your communication preferences).

If these tracking technologies are considered a “sale” or “sharing” under applicable U.S. state laws (including targeted advertising), you can opt out by submitting a request as described in the “DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?” section.

### 6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

**In Short:** If you choose to register or log in using a social media account, we may access certain information about you.

Our Services allow you to register or log in using your social media account details (e.g., Facebook or X). When you choose this option, we receive specific profile information from the social media provider. The data we receive may include your name, email address, friends list, profile picture, and any other information you make public on the platform.

We will only use this information for the purposes outlined in this privacy notice or as otherwise communicated to you. Please note that we do not control the use of your information by the social media provider. We recommend reviewing their privacy policies to understand how they collect, use, and share your data, and how to manage your privacy settings on their platform.

### 7. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We retain your information for as long as necessary to meet the purposes outlined in this privacy notice unless legally required to keep it longer.

We retain your personal information only for as long as it is needed to fulfill the purposes described in this notice, unless a longer retention period is required by law (such as for tax or legal obligations). We will not retain your personal information for longer than the duration of your account with us.

Once we no longer have a legitimate business need to process your personal information, we will either delete or anonymize it. If deletion is not possible (for example, due to backup storage), we will securely store your information and prevent further processing until it can be deleted.

### 8. HOW DO WE KEEP YOUR INFORMATION SAFE?

**In Short:** We use a combination of organizational and technical security measures to protect your personal information.

We have implemented security measures designed to protect your personal data. However, no method of online data transmission or storage can be completely secure. While we strive to safeguard your information, we cannot guarantee that unauthorized individuals (hackers, cybercriminals, etc.) will not bypass our security and improperly access, steal, or alter your data. 

While we take every precaution to protect your information, transmitting personal data to and from our Services is at your own risk. It is important to access our Services in a secure environment.

### 9. DO WE COLLECT INFORMATION FROM MINORS?

**In Short:** We do not knowingly collect or market data to children under 18 years old.

We do not intentionally collect data from or target children under 18 years of age, nor do we knowingly sell their personal information. By using our Services, you confirm that you are at least 18 years old or that you are the parent or guardian of a minor and consent to their use of the Services. If we discover that we have collected personal data from users under 18, we will deactivate the account and promptly delete the information. If you become aware of any data we have collected from minors, please contact us at hello@bnbgenius.ai.

### 10. WHAT ARE YOUR PRIVACY RIGHTS?

**In Short:** Depending on your location, such as in the US, European Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada, you have rights that give you more control over your personal information. You can review, update, or terminate your account at any time based on your residence.

In certain regions (like the EEA, UK, Switzerland, and Canada), you are entitled to specific rights under data protection laws. These rights may include:

– (i) Requesting access to and obtaining a copy of your personal information

– (ii) Requesting corrections or deletion of your information

– (iii) Restricting the processing of your information

– (iv) Requesting data portability

– (v) Objecting to automated decision-making

In some cases, you also have the right to object to the processing of your personal information. To exercise these rights, you can contact us using the details provided in the “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” section.

We will evaluate and respond to your request in accordance with applicable laws.

If you are in the EEA or UK and believe your information is being processed unlawfully, you can file a complaint with your data protection authority. In Switzerland, you can contact the Federal Data Protection and Information Commissioner.

**Withdrawing Consent:**  

If we rely on your consent to process your personal information, you can withdraw it at any time by contacting us. This won’t affect the legality of any processing done prior to your withdrawal or any processing done on other legal grounds.

**Opting Out of Marketing Communications:**  

You can opt out of marketing emails by clicking “unsubscribe” in any email or replying “STOP” or “UNSUBSCRIBE” to SMS messages. Even after opting out, we may still send you non-marketing communications, such as those related to your account or service requests.

**Account Information:**  

To review or update your account information or to delete your account, you can:

– Log in to your account settings and make changes

– Contact us directly

Upon receiving a request to delete your account, we will deactivate or delete it, though we may retain some information to comply with legal obligations, prevent fraud, or resolve issues.

**Cookies and Similar Technologies:**  

You can manage cookies in your browser settings. If you choose to reject cookies, some features of our Services may be affected.

For further questions or comments about your privacy rights, please email us at hello@bnbgenius.ai.

### 11. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers, mobile operating systems, and some apps offer a Do-Not-Track (“DNT”) feature or setting that you can enable to signal your preference not to have your online activities tracked. However, no standardized technology has been established for recognizing and implementing DNT signals. As a result, we currently do not respond to DNT signals or other automated mechanisms that indicate a desire not to be tracked online.

If a uniform standard for DNT is established and we are required to comply, we will update this privacy notice accordingly.

California law requires us to disclose how we handle DNT signals. Since there is no industry or legal standard for DNT, we do not currently respond to these signals.

### 12. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

**In Short:** If you are a resident of California, Colorado, Connecticut, or Virginia, you may have specific rights related to your personal information, including the right to access, correct, delete, or limit its processing. These rights may vary based on your location.

### Categories of Personal Information We Collect

We have collected the following categories of personal information in the past 12 months:

| Category | Examples | Collected |

| — | — | — |

| A. Identifiers | Name, postal address, phone number, IP address, email, account name | **Yes** |

| B. Personal info (California Customer Records statute) | Name, contact details, employment, financial info | **Yes** |

| C. Protected classification | Gender, race, marital status | **No** |

| D. Commercial information | Purchase history, payment info | **Yes** |

| E. Biometric info | Fingerprints, voiceprints | **No** |

| F. Internet activity | Browsing history, interactions with websites | **Yes** |

| G. Geolocation data | Device location | **No** |

| H. Audio/visual info | Images, recordings | **No** |

| I. Professional/employment info | Business contact details | **No** |

| J. Education info | Student records | **No** |

| K. Inferences | Profiles based on personal information | **No** |

| L. Sensitive personal info | Account login details | **Yes** |

We only collect sensitive personal information with your consent or as allowed by law. You have the right to limit how we use or disclose your sensitive personal information.

### Sources of Personal Information

Find more about where we collect your personal information in the section “WHAT INFORMATION DO WE COLLECT?”

### How We Use and Share Personal Information

We use personal information for business purposes like improving our Services and responding to inquiries. Learn more in the section “HOW DO WE PROCESS YOUR INFORMATION?” We share personal information with service providers under contract. We do not sell or share your personal data with third parties for commercial purposes.

### Your Rights

You have the right to:

– Know if we process your personal data

– Access and obtain a copy of your personal data

– Correct inaccuracies in your data

– Request deletion of your data

– Obtain your data in a portable format

– Opt out of the sale or sharing of your personal data

– Opt out of profiling for decision-making purposes

You may also have the right to limit the use of sensitive personal data and to request a list of third parties with whom we share data.

### How to Exercise Your Rights

To exercise these rights, submit a request via email at hello@bnbgenius.ai or through the contact details provided in this privacy notice. You may designate an authorized agent to submit a request on your behalf, and we may request verification of your identity.

### Request Verification

We will verify your identity using the information we have on file. If necessary, we may ask for additional details to confirm your identity.

### Appeals

If we decline your request, you can appeal by emailing us at hello@bnbgenius.ai. We will provide a written explanation of our decision. If your appeal is denied, you may file a complaint with your state’s attorney general.

### California “Shine The Light” Law

California residents can request information once a year, free of charge, about any personal information disclosed to third parties for direct marketing purposes. To make this request, contact us using the details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?”

### 13. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?

**In Short:** Depending on your country of residence, you may have additional privacy rights.

#### **Australia and New Zealand**

We collect and process your personal information under Australia’s Privacy Act 1988 and New Zealand’s Privacy Act 2020. This privacy notice meets the requirements of both Privacy Acts, outlining the personal information we collect, its sources, purposes, and recipients.

If you choose not to provide the necessary personal information, it may impact our ability to:

– Offer you products or services

– Respond to your requests

– Manage your account

– Verify your identity and secure your account

You have the right to request access to or correction of your personal information at any time. Contact us using the details in “HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?”

If you believe your information is being unlawfully processed, you can file a complaint with:

– **Office of the Australian Information Commissioner** for breaches of Australian Privacy Principles

– **Office of the New Zealand Privacy Commissioner** for breaches of New Zealand’s Privacy Principles

#### **Republic of South Africa**

You have the right to request access to or correction of your personal information by contacting us using the details in “HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?”

If you are unsatisfied with how we handle your complaint regarding the processing of personal information, you can reach out to the South African Information Regulator:

– General enquiries: **enquiries@inforegulator.org.za**

– Complaints: **PAIAComplaints@inforegulator.org.za** & **POPIAComplaints@inforegulator.org.za**

### 14. USE OF GOOGLE WORKSPACE DATA

At BNBGENIUS, INC., we are committed to ensuring the privacy and security of your data. Below is important information regarding how we handle Google Workspace data:

– **Non-Usage of Google Workspace Data for AI/ML Training:**  

We do not use any data obtained through Google Workspace APIs to develop, improve, or train generalized or non-personalized AI or machine learning (ML) models. All AI/ML models created by BNBGENIUS, INC. are developed using other data sources, not including Google Workspace data.

– **Usage of Google Workspace Data:**  

Any access to Google Workspace data by our applications is exclusively for providing the services and features requested by our users. This data is only used to deliver personalized user experiences and operational functionalities.

– **Data Transfer to Third-Party AI Tools:**  

If Google user data is transferred to third-party AI tools, it is done in compliance with privacy regulations. Such transfers are restricted to personalized AI/ML models and are never used for the development of generalized/non-personalized AI/ML models. We do not share Google Workspace data with third parties for any purposes unrelated to providing tailored services related to your use of our applications.

### 15. DO WE MAKE UPDATES TO THIS NOTICE?

**In Short:** Yes, we will update this notice as needed to remain compliant with relevant laws.

We may revise this privacy notice periodically. Any updates will be indicated by the “Revised” date at the top of this notice. If significant changes are made, we may inform you by posting a prominent notice or by sending you a direct notification. We encourage you to regularly review this notice to stay informed about how we protect your personal information.

### 16. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have any questions or comments regarding this notice, you can reach us by email at **hello@bnbgenius.ai** or by post at:

**BNBGENIUS, INC.**  

1401 Lavaca Street  

Unit #7123  

Austin, TX 78701  

United States

### 17. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Depending on the laws of your country or U.S. state of residence, you may have the right to request access to, correct, or delete the personal information we collect about you. You may also have the right to withdraw your consent for us to process your personal data. These rights may be subject to limitations based on applicable laws. 

To review, update, or delete your personal information, please submit a data subject access request.