Duve Review: A Per-Unit Rate With a Floor Most Hosts Never Clear

Updated September 16, 2026

What is Duve?

Duve is software for hotels, apartments, and hostels that covers online check-in, a branded guest app, check-out coordination, analytics, and selected upsells. Those are distinct operational jobs rather than a single feature, so I would begin a review by identifying which job matters to the buyer. A host primarily concerned with guest communication may evaluate the product differently from an operator primarily concerned with check-in or revenue from add-ons. The broader software landscape is mapped in our overview of apps used by short-term rental hosts.

I read the figures used on this page through a United States connection on 12 September 2026. The source was the vendor’s pricing page, including the price data embedded in that page. The vendor does not reprice by country in the record I checked. Its page data contains USD, EUR, and GBP selections, which means the reader can choose a currency; it does not mean that a visitor’s location changes the underlying price structure.

A concrete way to understand the product is to separate its verified capabilities into operational stages. Before arrival, it supports online check-in. During the stay, it provides a branded guest app. At departure, it supports check-out coordination. Across the operation, it includes analytics, while Premium carries upsells. That is a set of 5 verified capabilities from the vendor record read on 12 September 2026, but it is not permission to assume that every capability appears on every plan.

I also would not turn the category labels into a claim about suitability. The pricing data distinguishes hotels or apartments from hostels, but the vendor does not define which of those labels a short-term rental host should choose. An operator with apartments should confirm the applicable category rather than treating the lower hostel rate as an available shortcut.

What does Duve cost?

The basis comes first: the price is per unit per month with a monthly minimum. For hotels and apartments in USD, the first plan is $6 per unit with a $120 monthly minimum. The phrase displayed to readers is Minimum package: $120 / month, but the embedded price data shows that this is the floor of a per-unit scale rather than a standalone package with an identified property allowance.

The distinction matters immediately. At 1 unit, the calculated usage is $6, but the bill is $120 because the minimum applies. At 3 units, usage is $18 and the bill remains $120. At 10 units, usage is $60 and the bill is still $120. According to the vendor pricing data linked above, the first plan reaches its floor at 20 units: $6 multiplied by 20 equals $120.

The 30-unit example shows what happens after the floor is cleared. Multiplying 30 by $6 gives $180, so the per-unit calculation becomes the bill. This is why dividing $120 by an arbitrary property count would misrepresent the offer. The minimum is not a published allowance for a specified number of properties; it is the lowest monthly charge on that scale.

The next USD plan for hotels and apartments charges $7.50 per unit with a $150 minimum. Those figures also meet at 20 units because $7.50 multiplied by 20 equals $150. The third plan charges $10 per unit with a $200 minimum, and its floor likewise binds through 20 units because $10 multiplied by 20 equals $200.

The visible cards label the three levels Basic, Pro, and Premium. Their displayed USD minimums are $120, $150, and $200 per month, while Enterprise directs the reader to contact the vendor. Every call to action on the checked page asks the prospective buyer to book a demo. I would therefore take the published floors into the sales conversation rather than assuming that requesting a demo changes them.

The page data also contains euro and sterling rates. For hotels and apartments, the first plan is EUR 5 per unit with a EUR 100 minimum, followed by EUR 6.50 with a EUR 130 minimum and EUR 9 with a EUR 180 minimum. In sterling, the sequence is GBP 4.50 with a GBP 90 minimum, GBP 5.50 with a GBP 110 minimum, and GBP 8 with a GBP 160 minimum. These are currency selections recorded on the same vendor page, not evidence of geographic repricing.

Hostel figures are different. The USD rates are $1.50, $2.50, and $3.50 per unit, but the corresponding minimums remain $120, $150, and $200. The vendor does not publish whether an individual short-term rental operator belongs under its hotel or apartment data or its hostel data, so I would not substitute the hostel figure into a rental calculation without written confirmation.

This pricing structure differs from several other structures a buyer may encounter. Our pages separately examine whole-account pricing, flat and revenue-based pricing, percentage-based pricing, and per-user pricing. Those links are useful for understanding billing shapes, not for importing another product’s capabilities into this review.

The earlier company name Wishbox still appears on its third-party review listing. That naming difference is worth knowing before searching for customer commentary because a reader who searches only the current name may overlook the page discussed below.

What do you actually get on each Duve plan?

The verified product capabilities are online check-in, a branded guest app, check-out coordination, analytics, and upsells. The only plan boundary I can establish from the checked record is that upsells sit on Premium. I cannot responsibly assign the other 4 capabilities to Basic, Pro, or Premium when the verified data does not establish those boundaries.

That short table is deliberate. A long comparison table can look more helpful while quietly filling its cells with assumptions. Here, the defensible distinction is that a buyer who needs upsells should cost the Premium floor of $200 per month in the vendor’s USD hotel or apartment data, not the Basic floor of $120. At 10 units, Premium usage would calculate to $100 at $10 per unit, but the $200 minimum would still control the bill.

The remaining verified capabilities still matter during a demonstration. I would ask the representative to show online check-in, the branded guest app, check-out coordination, and analytics within the exact plan being quoted. Seeing a feature in a product overview does not establish that it is included at a particular floor.

The plan boundary also affects comparisons with narrower tools. A buyer focused only on selling extras can use our overview of short-term rental upsell tools to define the job before comparing prices. A buyer focused on operations can instead review the broader framework in vacation-rental task management software. Neither page changes the verified fact here: Premium is the only plan to which I can tie upsells from the supplied vendor record.

For a worked purchasing example, imagine an operator evaluating the first and third plans at 10 units. Basic calculates to $60 before its floor and therefore bills $120. Premium calculates to $100 before its floor and therefore bills $200. The difference in the monthly minimum is $80, and the verified feature boundary relevant to that jump is Premium’s inclusion of upsells. Any further plan distinction should be demonstrated and written into the quote.

What does Duve not do?

I can verify only 2 limitations worth stating. First, the vendor does not charge less than the applicable monthly minimum merely because an account has few units. A one-unit hotel or apartment account on the first USD plan therefore pays $120 rather than $6. Second, the published data does not define whether a short-term rental host should use the hotel or apartment scale or the hostel scale, even though both labels and both sets of rates appear in the page data.

I would not extend that list by inference. The absence of a capability from a pricing card does not prove that the product lacks it, and this section is not a place to turn silence into a negative claim. The practical limitation established by the numbers is enough: a small account cannot reduce its first-plan invoice below the $120 floor, while a buyer cannot safely choose between the two category scales without asking which one applies.

The arithmetic also prevents a common mistake. At 3 hotel or apartment units, $6 multiplied by 3 equals $18, but the bill remains $120. At 3 hostel units on the first USD scale, $1.50 multiplied by 3 equals $4.50, yet the recorded minimum is still $120. Those examples come from the vendor’s checked price data; they do not establish that a short-term rental buyer is eligible for the hostel scale.

Who is Duve right for?

The clearest recommendation is based on portfolio shape. The pricing is easier to justify on arithmetic grounds when an account approaches or exceeds the point where its per-unit usage catches the monthly floor. On all three USD hotel or apartment plans, that point is 20 units. Below that count, unused room remains beneath the floor; above it, the bill follows the published per-unit rate.

Consider Ingeborg, who operates 10 apartments in Utrecht, each listed on Airbnb and VRBO. On the first hotel or apartment plan, her usage calculation is 10 multiplied by $6, or $60. The minimum raises the bill to $120. On the second plan, 10 multiplied by $7.50 is $75, while the bill becomes $150. On Premium, 10 multiplied by $10 is $100, while the monthly minimum makes the bill $200.

Ingeborg’s platform mix does not alter that arithmetic in the verified pricing record. The vendor’s unit definition is not published in the supplied facts, so I would ask whether each apartment is counted once when it appears on Airbnb and VRBO. I would not assume that a listing, room, property, and unit are interchangeable words in a contract.

At 20 apartments, each plan reaches its floor exactly. The first plan calculates to $120, the second to $150, and Premium to $200. At 30 apartments, the calculations rise to $180, $225, and $300 respectively. That makes 20 the structural break-even count, not an automatic verdict about value.

I cannot honestly name a portfolio count at which this becomes the “cheap answer” or the “obvious answer.” Doing so would require a defined capability requirement and verified competing quotes on the same billing basis. The number I can defend is 20 units, where the per-unit charge meets the monthly minimum on each published USD hotel or apartment plan.

For buyers building a broader cost comparison, our reviews show how other billing structures behave at practical portfolio sizes: pricing at one, three, and ten units, stepped account pricing, room-based pricing, property-based operations pricing, and operations software at different counts. I would compare the required capability first and apply the portfolio count second; otherwise, a lower headline can describe a different job.

The shape that best fits the verified offer is therefore an operator who wants the listed guest-experience capabilities and can tolerate the floor, especially near or above 20 units. A small operator may still choose it, but the decision should be made with the full minimum visible. For Ingeborg’s 10 apartments in Utrecht, each listed on Airbnb and VRBO, the first-plan bill is $120 rather than the $60 produced by multiplying the unit rate alone.

What do Duve users say in their reviews?

I do not collect user reviews of other companies, and I will not summarise ratings, praise, complaints, or quotations that I did not gather. The third-party reviews live on the Capterra page filed under Wishbox. What I can offer instead is the checked price shape: the first USD hotel or apartment plan is $6 per unit with a $120 monthly minimum, and those figures meet at 20 units; I do not divide that minimum by an arbitrary count or present it as a per-property price.

What should you check before subscribing to Duve?

I would use the sales call to resolve the questions the published structure leaves open. This checklist can be covered in 10 minutes if the buyer brings an actual unit count and asks for answers in writing.

1. Confirm the billing category. Ask whether the operation belongs under hotels or apartments or under hostels. The first USD rates differ substantially: $6 per unit for hotels or apartments and $1.50 per unit for hostels, while both carry a $120 minimum in the checked data.
2. Confirm what “unit” means in the contract. If one accommodation appears on multiple booking platforms, ask whether it remains one billable unit. Do not substitute listing, property, room, or account for the contract’s definition.
3. Write down the rate and the floor separately. On the first USD hotel or apartment plan, those numbers are $6 per unit and a $120 monthly minimum. A quote that records only one of them hides how the bill changes with count.
4. Calculate the invoice at the real portfolio size. For 10 hotel or apartment units on the first plan, usage is $60 but the minimum makes the invoice $120. At 30 units, the same scale produces $180 because the per-unit total has cleared the floor.
5. Ask about the billing commitment. The checked figures are expressed per month, but I would ask whether the displayed monthly amount requires a longer commitment and have the answer placed in the order form. I would not infer yearly terms from a monthly presentation.
6. Verify the plan containing the required capability. Upsells are tied to Premium in the checked record, whose USD hotel or apartment minimum is $200. If upsells are essential, costing the $120 Basic floor would understate the relevant entry bill by $80.
7. Request a plan-specific demonstration. Ask to see online check-in, the branded guest app, check-out coordination, and analytics inside the exact plan quoted. The record verifies those as product capabilities but does not give me enough information to assign all 4 to individual plans.
8. Test the break-even count. On each USD hotel or apartment plan, the per-unit rate reaches the minimum at 20 units. If the portfolio is far below that count, evaluate the minimum as the bill rather than focusing on the smaller unit rate.

BnBGenius Pro costs $10 per month; it answers Airbnb and VRBO guest messages, requests and publishes reviews, creates cleaning and repair tasks after checkout, and can sell empty nights, early check-in, and late checkout. We do not provide a channel manager, calendar synchronization, direct bookings, pricing tools, owner accounting, SMS, WhatsApp, Facebook Messenger, Booking.com, or Expedia. If those verified differences match the buying question, use the side-by-side comparison rather than turning this review into a different article.