Welcome to the Future of AI-Powered Property Management
Welcome to the Future of AI-Powered Property Management
At BnB Genius, our end-to-end AI management solution turns your team into a world-class guest services operation. Create better guest experiences, improve communications, book more nights, and enjoy more 5-star reviews.
A customized communications hub for your property
With advanced customization options, BNB Genius is designed for maximum flexibility to fit the unique needs and goals of your business. Effortlessly manage every step from booking, verification and check-in to upsells, check-out, housekeeping and more.
At BnB Genius, we’ve made it a cinch to expand the value of every stay with personalized upsells from the moment they book. Advanced algorithms monetize early check-ins, late check-outs, and extra nights effortlessly and without additional resources.
Say goodbye to endless hours replying to guest messages even during the night. Our AI efficiently handles all your messaging with automated check-in instructions, immediate answers to questions, housekeeping issues, and on-demand support. We promote guest satisfaction by reducing response times, preventing bad reviews, and ensuring satisfaction from check-in to check-out and everything in between.
Relax. We’ve got this! Our AI identifies issues and assigns tasks so you don’t have to. Your job? Simply follow up with staff to ensure the task is done.
Smart automation allows you to convert guests simultaneously on multiple platforms with OTA, Email, and SMS. With tailored flows designed for your unique business goals, you’ll rest easy knowing your property is securing frequent bookings with minimal effort on your part.
Accomplish more in less time with our automated AI-driven solutions for better guest experiences. Enjoy more bookings, higher revenue, and start earning those coveted 5-star reviews.
“With advanced customization options, BNB Genius is designed for maximum flexibility to fit the unique needs and goals of your business. Effortlessly manage every step from booking, verification and check-in to upsells, check-out, housekeeping and more.”
Kent Morgan, One Fine Bnb
Whether you manage a single property or hundreds of associations- we will work with you to customize your business needs. Book a demo with us below for custom pricing!
BnBGenius is an AI-powered property management software designed to automate and simplify the management of vacation rentals. It offers a suite of tools, including automated guest communication, task management, upsell opportunities, and review management, to streamline operations and enhance guest experiences.
BnBGenius utilizes AI agents to handle guest inquiries efficiently and accurately. These AI agents have access to property details, reservation information, and local area insights, enabling them to provide timely and relevant responses. The platform also offers features such as automated check-in/out management and personalized messaging, ensuring a seamless experience for guests.
BnBGenius centralizes all tasks in one place, ensuring that nothing gets overlooked. It automates task creation from guest messages, reviews, and custom entries, and provides features for filtering, categorizing, and prioritizing tasks. Detailed action descriptions help with quick resolution, and the ability to update statuses and export data streamlines workflow and ensures property issues are addressed promptly.
BnBGenius identifies and automates upsell opportunities, such as early check-ins, late check-outs, and gap night stays. It offers dynamic pricing, customizable offer timing, and personalized message templates to maximize revenue from these additional services while enhancing guest satisfaction. The platform also tracks successful upsells, providing insights into revenue growth and the effectiveness of upselling strategies.
Yes, BnBGenius offers granular control and customization options for AI behavior. You can provide real-time feedback to train the AI, set specific instructions at different levels (listing, listing group, guest communication, task management), and configure the automation level for various AI-driven features. This ensures the AI aligns with your specific operational needs and preferences.
BnBGenius seamlessly integrates with various tools and platforms, including property management systems (PMS), messaging platforms, task management tools, and payment systems. This allows for synchronized data, automated workflows, and enhanced operational efficiency.
BnBGenius prioritizes the security of your data and operations through end-to-end encryption, role-based access control, and compliance with industry standards such as GDPR and PCI-DSS. Audit logs track user activity, providing transparency and accountability.
BnBGenius offers affordable pricing plans based on the number of properties managed. There are tiers for 1-99 properties, 100-500 properties, and enterprise plans for 500+ properties. Custom pricing is available upon request, ensuring flexibility and scalability for businesses of all sizes.